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Quality Control or Quality Assurance – which is best? PDF Print E-mail
Written by Jieb Sukprasertkul   
Tuesday, 27 September 2011 15:53


Quality Control or Quality Assurance 


Which approach to managing quality is best?  Here is a summary of the main considerations:



Quality Assurance

Quality Control

A medium to long-term process; cannot be implemented quickly

Can be implemented at short-notice

Focus on processes – how things are made or delivered

Focus on outputs – work-in-progress and finished goods

Achieved by improving production processes

Achieved by sampling & checking (inspection)

Targeted at the whole organisation

Targeted at production activities

Emphasises the customer

Emphasises required standards

Quality is built into the product

Defect products are inspected out


Last Updated on Thursday, 03 November 2011 17:20
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